{"data":{"apps":[{"slug":"ticket-tool","name":"Ticket Tool","category":"ticketing","status":"living","discord_application_id":"557628352828014614","discord_verified":true,"requires_administrator":null,"permissions_value":null,"canonical_install_url":null,"is_indexable":true,"checked_at":"2026-10-08T00:29:58+00:00","url":"https:\/\/discordcatalog.com\/apps\/ticket-tool"},{"slug":"tickets","name":"Tickets v2","category":"ticketing","status":"living","discord_application_id":"1325579039888511056","discord_verified":true,"requires_administrator":true,"permissions_value":"395942685784","canonical_install_url":"https:\/\/discord.com\/oauth2\/authorize?client_id=1325579039888511056&scope=applications.commands+bot&permissions=395942685784","is_indexable":true,"checked_at":"2026-10-08T00:30:00+00:00","url":"https:\/\/discordcatalog.com\/apps\/tickets"}],"permission_delta":{"comparable":false,"a_value":null,"b_value":"395942685784","a_requires_administrator":null,"b_requires_administrator":true,"only_a":[],"only_b":[],"shared":[]},"intent_delta":{"only_a":[],"only_b":[],"shared":["MESSAGE_CONTENT","GUILD_MEMBERS"]},"pricing_delta":{"a_has_free_tier":true,"b_has_free_tier":false,"a_entry_price_known":false,"b_entry_price_known":false},"capability_delta":{"shared":["audit-logging","slash-commands","web-dashboard","ticket-claiming","ticket-forms","ticket-panels","ticket-transcripts"],"only_a":["moderation-commands"],"only_b":["data-export","thread-tickets"]},"editorial":{"slug":"ticket-tool-vs-tickets","title":"Ticket Tool vs Tickets v2","jobs":[{"job":"Open tickets as threads","winner":null,"rationale":"Thread-based tickets are established for Tickets v2; for Ticket Tool they are unknown."},{"job":"Know the permission request before installing","winner":"tickets","rationale":"Tickets v2 publishes install parameters - which include Administrator. Ticket Tool publishes none, so its request is unknown."},{"job":"Install without granting Administrator","winner":null,"rationale":"Tickets v2 requests Administrator. Ticket Tool's request is unknown, so no option without Administrator is established by this comparison."},{"job":"Move data off a discontinued predecessor","winner":"tickets","rationale":"The vendor announced an export and import tool for migrating from the discontinued v1."},{"job":"Panels, transcripts, forms and staff routing","winner":null,"rationale":"Both cover all four."}],"verdict":"Tickets v2 documents a migration tool from v1 and publishes an Administrator request. Ticket Tool's request is unknown. Equivalent migration support is not established.","url":"https:\/\/discordcatalog.com\/compare\/ticket-tool-vs-tickets"},"checked_at":{"a":"2026-10-08T00:29:58+00:00","b":"2026-10-08T00:30:00+00:00"}},"meta":{"generated_at":"2026-10-15T07:14:14+00:00"}}