Alternatives · Support ticketing after the original Tickets bot was discontinued
Tickets v2 alternatives
The original Tickets bot was discontinued and its vendor domain no longer resolves. Tickets v2 is the successor, but it is not the only route forward, and it requests Administrator.
Replacing Tickets v2 · Last checked 2026-10-08
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The largest ticketing incumbent
Comparable panels, transcripts, forms and routing, with an established web dashboard. Its install request is not published, so it is unknown rather than smaller.
Migration No verified migration procedure was established in the reviewed sources. Review the app documentation and current configuration before switching.
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Free message customisation, thread-based tickets
Ticket King describes message customisation as free. Equivalent free-plan limits and a dashboard are not established; its install request is unknown.
Migration Rebuild panels and transcript settings by hand.
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Downgrading from tickets to a logged request channel
A possible workflow for low-volume support. carl-bot's published request excludes Administrator; the unknown requests of other candidates cannot be treated as larger or smaller.
Migration A process change rather than a migration.